Community Help and How To

Community Leader Resource

9. Frequently Asked Questions

Q. There's no way to add a topic at our message board. (Or add an event, add a link, add a news item, or send group mail). How come?
A. The group leader has set the group up so that only the leader can add topics (or events, links, news items, group mail). To turn on any of these capabilities for members, the group leader can click the Change settings link and click Yes next to the appropriate Member privileges at the General Settings page. Similarly, the group leader controls whether or not members can delete their postings or events and invite new members.

Q. I set up our group to be unlisted. Can I convert it later to listed?
A. Probably, so long as the site meets the standards for a listed site (see Standards of Content and Conduct). Just click Edit Group in the tool box and check the listed box. Click the Next button twice and then the Done button. The group remains unlisted until it is approved by the Community Editor.

Q. How private is an unlisted group?
A. It's similar to an "unlisted" phone number. The phone company knows the number. Similarly, our Community Editor has access to the sites of all groups. Privacy is in the hands of your membership. If members give out your Web address, a nonmember could access your Home page, just as your unlisted phone number can be given out. But the non-member will not be able to view any pages beyond the Home page.

Being an unlisted group means that the group is never included in any Community list and is never found when a user does a search. So the group is not visible to the public.

If you don't mind if the public can see your group name in a list, you can achieve a good degree of privacy and control by setting the group up as a listed group and then setting access and privileges so that only members can view and participate in your site.

Q. Can I make a change to a news item I posted?
A. Sure, just go to the item and click the Edit button. If you are the group leader, you can change postings by other members. If you are a member other than the group leader, you can change only your own postings.

Q. Can I make a change to an email I sent to members?
A. Once you've clicked the Send button, the email has gone and could be delivered to your members immediately, depending upon how rapidly the Internet responds.

Q. Suppose I want to allow only a few members to post events or newsletter items?
A. You can achieve this level of control in more than one way:

  • Set up (or edit) a listed group so that you must approve membership and so that only members can post (set at the Change settings page). Then restrict membership to people whom you are willing to allow to post events and news. Guests can view your site but cannot post. This method will not work for an unlisted group, since guests are not allowed.
  • Set up either a listed group or an unlisted group so that neither members nor guests have the privilege of posting (set at the Change settings page). Then at the Member list, add select members as co-leaders, who will be able to post to the site. These members will have all the privileges that you have, including posting to the Home page and any added pages.

    Q. How can I learn more about HTML?
    A. Visit our HTML Tutorial site; it lists lots of useful HTML tips and many online resources for learning HTML.


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